StoreCopy Support

Questions about a migration, a sync or the HubSpot app? Write to us; a person reads every message.

[email protected]

We reply within 24 hours, in English.

Faster answers

What to include in your email

  • Your source and destination

    the store or system URLs, for example your-shop.myshopify.com, your Odoo URL or your HubSpot account ID

  • The migration ID

    shown in the StoreCopy wizard and in our emails, if you already started a migration

  • What happened

    what you expected, what you saw instead, and an example record (a SKU, order number or contact email)

  • A screenshot

    of the wizard step or error message, if there is one

Never send passwords or API keys by email. If we need access, we ask you to connect it through the wizard.